Refund policy

Return/Exchange Policy:

At Rise With Ease, we want you to be completely satisfied with your purchase. If you need to return or exchange an item, please follow our policy guidelines below:

Returns or Exchanges:

  • You may return or exchange your item within 14 days of purchase.
  • The item must be in its original condition, unworn or unused, with tags, and in its original packaging.
  • Please include the receipt or proof of purchase with your return/exchange request.

Shipping Charges:

  • Outgoing and return/exchange shipping charges are non-refundable.
  • If your return includes a free gift with purchase, the retail value of the gift will be deducted from your refund.

Initiating a Return/Exchange:

  • To start a return or exchange, please email us at kat@risewithease.com.
  • Items sent back without prior authorization will not be accepted.

Damaged or Defective Items:

  • Please inspect your order upon receipt and contact us immediately if any items are defective, damaged, or incorrect.

Exceptions:

  • We do not accept returns on worn.
  • Sale items and gift cards are non-returnable.

Repair Services:

  • We offer bracelet repair services on our products only. Ship your bracelet with all its pairs to us, and we will fix it for free - just cover the shipping cost. Visit Bracelet Repair

Contact Us: If you have any questions or concerns about your return/exchange, please contact us at kat@risewithease.com.

Please note that by purchasing from Rise With Ease, you agree to abide by our return/exchange policy. Thank you for shopping with us!